Mercedes Benz’s E-Biz Solution Free Essays

string(63) " the primary means by which the FDRS system achieved security\." Free Case Study | Mercedes Benz’s E-Biz Solution: The Factory Delivery Reservation System | Free | Case Studies | Case Study in Business, Management Case Details Themes: e-Supply Chain Management Case Length: 06 Pages Period: 1990-2001 Organization : SciQuest. com Pub Date : 2002 Teaching Note : Available Countries : USA Industry : Information Technology (Electronic Commerce) Mercedes Benz’s E-Biz Solution: The Factory Delivery Reservation System â€Å"One of our most fundamental goals in developing the system was to strengthen and market the Mercedes-Benz brand in the United States. The fact that we would be one of the first car manufacturers in the United States to have a factory delivery program would be seen as a very positive thing in this regard. We will write a custom essay sample on Mercedes Benz’s E-Biz Solution or any similar topic only for you Order Now † – William Engelke, Assistant Manager, IT Systems, Mercedes Benz US International, commenting on the FDRS. Linking Customers By 2000, Mercedes Benz United States International (MBUSI), builder of the high-quality MClass sports utility vehicle (SUV), established itself as a company that also delivered superior customer services. One such service was the delivery option where by the customer could take delivery of the vehicle at the factory in Alabama, US. The program called the Factory Delivery Reservation System (FDRS), enabled MBUSI to create and validate 1800 orders per hour. FDRS also automatically generated material requirements and Bills of Material1 for 35,000 vehicles per hour. The Customer Relationship Management (CRM) solution that made FDRS possible was based on Lotus Domino2 and IBM Netfinity3 server4. Analysts felt that with its innovative use of the new program, MBUSI not only managed to improve its customer relations by providing the best service, but also demonstrated its commitment to customers by making them an integral part of the process. Customers were, in a way linked directly to the factory floor – which was a powerful sales tool. Background: Mbusi and its Business Challenges MBUSI was a wholly-owned subsidiary of DaimlerChrylser AG. 5 In 1993, Daimler Benz realized that the ‘Benz’ brand could be extended to wider market segments. Traditionally, Mercedes Benz6 appealed to older and sophisticated customers only. Daimler Benz wanted to attract customers below 40 years of age, who wanted a rugged vehicle with all the safety and luxury features of a Mercedes. Daimler Benz decided to develop a SUV known as the M-Class. It expected strong demand for the new vehicle and therefore planned to build its first car-manufacturing facility – MBUSI – in the (Tuscaloosa, Alabama) US. The MBUSI facility had many advantages. First, labor costs in the US were almost half that of in Germany. Second, the US was the leading geographic market for SUVs. Third, as the vehicles were assembled in the US, they could be distributed to Canada and Mexico more efficiently. In January 1997, the factory started production at partial capacity and by the end of the year, it was producing at full capacity. By 2000, the factory was rolling out around 380 vehicles per day. The new M-Class „allactivity’vehicle represented a new concept for the company. Also, mass customization required that each vehicle be treated as a separate project, with its own Bill of Material. To deal with these challenges, Daimler Benz decided to implement an enterprise wide Information Technology (IT) system, with the help of IBM Global Services7. To further strengthen the image of Mercedes Benz in the US, MBUSI planned to deliver vehicles at the factory, becoming the first international automobile manufacturer in the US to do so. MBUSI also wanted to enrich the customers’experience. Commented William Engelke, â€Å"The factory delivery option gives Mercedes-Benz customers something that they do not get from other automobile manufacturers which is why we think the program will resonate with our customers. We think that having the factory delivery program available to Mercedes customers adds to the overall experience of the customer. † The Design of FDRS The FDRS program was proposed in the first quarter of 1998. In the third quarter of 1998, MBUSI entered into a contract with IBM. A development team was constituted with IBM Global Solutions specialists and IBM e-commerce developers, who worked closely with MBUSI. The program became operational by the first quarter of 1999. The IT team at MBUSI had a clear set of functional specifications for FDRS. However, they relied on IBM to transform the concept into an e-business solution. The FDRS was designed in such a way that customers buying the M-Class SUV could specify that will take delivery of their new vehicle at the factory. They could place the order at any of the 355 Mercedes Benz dealers in the US. An authorized employee at the dealership entered the factory delivery order the web interface. Timing was the most important aspect of the FDRS’functionality, as it was closely linked with MBUSI’s vehicle production schedule. Mercedes Benz United States of America (MBUSA)8, based in Montvale, NJ, was the first link in the FDRS program. It was the point where the dealer actually placed the order. MBUSA’s role was to coordinate the distribution of vehicles to dealers across the country. Later, it had to add the order to the company’s Baan Enterprise Resource Planning (ERP)9system, which scheduled the order for production. About three months before the production date, the dealer could schedule in a window, the date and time of arrival of the customer at the factory for delivery. The window was then automatically computed by the FDRS to give the dealer, the possible delivery dates. Apart from the delivery date, the customer could also specify the accessories for the car and also request a factory tour. FDRS was based on Lotus Domino (Refer Exhibit I), Lotus Enterprise Integrator10 and IBM Netfinity servers. It also interfaced with IBM S/390 Parallel Enterprise Server, Model 9672-R45 located in Montvale, NJ (Refer Figure I). There were two Domino servers – an IBM Netfinity 5500 and an IBM Netfinity 3000. FIGURE I SYSTEM ARCHITECTURE OF FDRS Source: MBUSI The former that acted as the „internal Domino server’was placed behind a firewall 11. It replicated databases through the firewall to the external server. The replication, which was encrypted, represented the primary means by which the FDRS system achieved security. You read "Mercedes Benz’s E-Biz Solution" in category "Papers" Netfinity 3000 acted as an „external Domino server. ‘It had public information and was also the primary communication linkage for dealers. The ack-end of the FDRS was equipped with an Oracle database that updated the internal Domino server database with order information. The updation was done using Lotus Enterprise Integrator. The data which was replicated to the internal Domino server included lists of valid dealers and lists of order numbers. When an order was placed by the dealer on the F DRS system, the data was first stored on the external Domino server, after which it was replicated to the internal Domino server. Then it was replicated to the back-end database via the Lotus Enterprise Integrator. Data replication between the Lotus Notes servers happened every 15 minutes and data exchange with the back-end database three times per day. There was also a link between the back end database and an IBM S/39012 mainframe based system located at MBUSA via a T113 line. MBUSA managed the flow of vehicles to Mercedes dealers across the United States. This mainframe based system, received new vehicle orders (as opposed to factory delivery reservation requests) from individual dealers. The orders were then sent to MBUSI’s Baan system and also to the back-end database. The vehicle ordering and factory reservation data were coordinated with each other when the back-end database uploaded the data to the internal Domino server. This coordinated the production and delivery information. FDRS Implementation One of the most challenging aspects of the implementation seemed to be the complexity of the Lotus and Domino scripts. The development team had to group all the information from diverse systems. Commented William Engelke, â€Å"There was a substantial amount of very complex coding involved in the FDRS solution. This application involves a lot more than having our dealers fill out a form and submitting it. There are many things the servers have to do for the system to function properly, such as looking at calendars and production schedules. We built a solution with some very advanced communication linkages. † IBM faced many technical challenges during the implementation of the program. One of them was the different timing schemes of the Lotus Notes databases and backend databases (ERP). This led to discrepancies in the data. Domino server was a Near Real Time (NRT) Server14, and MBUSI’s backend activities were both real time15and batch processing16. Also, to get the best results, the Domino server was an optimised subset of the ERP table set17. However, the development team achieved a balance between the two „sides’of the solution by focusing on issues of timing, error detection schemes, and alerts. Customer Satisfaction: FDRS Primary Benefit MBUSI seemed to measure FDRS’success in terms of increased satisfaction of its customers. The company also believed that the marketing and customer satisfaction aspects outweighed the significance of more traditional cost-based benefits. Apart from the factory delivery experience, the program also offered the customer a factory tour and ride on the off-road course at a low cost. The company also seemed to gain strategic marketing benefits from the FDRS program, as it was able to establish Mercedes-Benz as a premium brand. (Refer Table I for advantages of FDRS in different areas). Customers could also visit the various tourist spots in Alabama after picking up their M-class vehicles. TABLE I ADVANTAGES OF THE FDRS PROGRAM AREA Strategic Marketing Benefits Cost Savings ADVANTAGES FDRS was expected to improve customer satisfaction and brand loyalty, as it enriched Mercedes’ customer’s experience. The program also strengthened the brand image of Mercedes in the US. Development of a web-based solution enabled MBUSI to offer the factory delivery program at substantially lower costs, due to less reliance on administrative personnel. â€Å"Package Marketing† the FDRS program with a ride to tourist sites, enhanced the image of Alabama as a tourist destination. The creation of a similar – albeit smaller – factory delivery system to the European Customer Delivery Center in Sindelfingen, Germany, reflected favorably on the MBUSI business unit. Source: MBUSI Regional Economic Development DaimlerChrysler AG Future of FDRS In 2000, MBUSI planned to leverage FDRS’platform by adding a range of other services. MBUSI built an advanced platform to create communication links to its suppliers. Through the link, MBUSI provided them feedback on the quality of supplies it received. The dealers and suppliers had a user-ID and password, which the system recognized. It then routed them into the appropriate stage of the FDRS. The company also planned to extend the innovative system to include transactional applications such as ordering materials and checking order status on the Web. The company expected that the new system based on FDRS, would be more cost-effective than the Electronic Data Interchange (EDI)18 system. ] Bill of Material keeps track of all raw materials, parts, and subassemblies used to create a finished product. 2] A product of IBM Corp. , Lotus Notes and Domino R5 are the industry’s leading client/server combination for collaborative messaging and e-business solutions. 3] The IBM Netfinity server offers solutions for file-and-print and application computing needs. 4] A comput er or device on a network that manages network resources. For example, a file server is a computer and storage device dedicated to storing files. Any user on the network can store files on the server. A print server is a computer that manages one or more printers, and a network server is a computer that manages network traffic. A database server is a computer system that processes database queries. 5] DaimlerChrysler AG was the result of a merger between two leading car manufacturers – Daimler Benz of Germany and Chrysler Corp. of the US in 1998. 6] A luxury brand of passenger cars, Sports Utility Vehicles from DaimlerChrysler. 7] IBM Global Services is the services and consultancy division of IBM Corp. that offers extensive ebusiness solutions. 8] MBUSA is the wholly owned US subsidiary of DaimlerChrylser. ] ERP attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different departments’ particular needs. 10] A server-based data distribution product that enables data exchange between Lotus Domino and a number of host and relational applications. 11] A system designed to prevent unauthorized access to or from a private network. Firewalls can be implemented in both hardware and software. Firewalls are frequently used to prevent unauthorized Internet users from accessing private networks connected to the Internet, especially intranets. All messages entering or leaving the intranet pass through the firewall, which examines each message and blocks those that do not meet the specified security criteria. 12] The IBM S/390 servers offer direct high speed access to the e-business application and are used for Enterprise Computing. 13] A dedicated phone connection supporting data rates of 1. 544 Mbits per second. A T1 Line actually consists of 24 individual channels, each of which supports 64 Kbits per second. Each 64 Kbit per second channel can be configured to voice or data traffic. 14] The NRT Server System supports real time distribution of near-real time data. 5] Real time refers to events simulated by a computer at the same speed that they would occur in real life. 16] Executing a series of noninteractive jobs all at one time. The term dates back to the days when users entered programs on punch cards. They gave a batch of these programmed cards to the system operator, who fed them into the computer. Usually, batch jo bs are stored up during working hours and then executed whenever the computer is idle. Batch processing is particularly useful for operations that require the computer or a peripheral device for an extended period of time. Once a batch job begins, it continues until it is done or until an error occurs. Note that batch processing implies that there is no interaction with the user while the program is being executed. 17] The ERP tables are the database tables, (thousands of them), on which the package is built. The programmers and end users must set these tables to match their business processes. Each table has a decision „switch’that leads the software down one decision path or another. 18] EDI connects all the suppliers in and out of the US. www. icmrindia. org/free resources/casestudies/Mercedes Benz-ITSystems-Case Studies. htm How to cite Mercedes Benz’s E-Biz Solution, Papers

To Whom It May Concern free essay sample

Re: Ms. Rama Devi Yechuri It gives me great pleasure to write a letter of recommendation for Ms. Rama Devi Yechuri for a teaching position at your institution. Ms. Yechuri has proven to be a very dedicated worker and will be an asset to whichever organization she is employed. Ms.Yechuri has been serving as a Science lecturer at this college from September 1998 to the present. She teaches from grades 9 through 12. As a member of staff she has demonstrated particular interest in and a passion for the teaching of the science subjects. No doubt her enthusiasm will go a far way in inspiring students’ interest in the subject matter as well. Among the duties that Ms. Yechuri fulfilled while on staff were preparing, administering and grading tests and assignments that evaluate students’ progress. She was also able to successfully adapt teaching methods and instructional materials to meet student’s varying needs and interests. We will write a custom essay sample on To Whom It May Concern or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Her approach to her students was indeed sympathetic and humanitarian and thus guaranteed positive results. Both students and their parents alike speak commendably of Ms. Yechuri and how she was able to positively motivate students to succeed. As a teacher she was able to communicate effectively with students and their parents and work in concert with these stakeholders to address the educational concerns of students. Without a doubt her character and conduct are of high order. She has a cheerful disposition and her relationship with staff and colleagues has been cordial. I therefore do not hesitate in endorsing her as an excellent candidate to be appointed as a science teacher in your district. I expect that your community would benefit considerably from her teaching skills. Please feel free to call me if I can be of further assistance. I wish her success in all her future endeavors. Sincerely, Principal Name and College Seal J.M.J (Jesus Mary Junior) COLLEGE FOR WOMEN Nagarjuna University Tenali, Andhra Pradesh State INDIA-521201

Who Is The Monster In Frankenstein Essay Example For Students

Who Is The Monster In Frankenstein Essay By Mary Shelley236 pagesSetting:Geneva, EnglandCharacters:Victor Frankenstein- A determined man who keeps everything to himself. He is strong, brave, and smart. The creature- A kind soul that is misunderstood because he is so ugly. He killed people only because Victor wouldnt make him a wife. Plot-In the first five chapters you learn about where Victor lives and about his hometown. His family and friends are also told about. He also gives life to the creature. We will write a custom essay on Who Is The Monster In Frankenstein specifically for you for only $16.38 $13.9/page Order now In chapters six through ten Victor returns home and finds out William was murdered. Victor sees the creature near his town and thinks it was him who killed William. A girl named Justine was also accused for Williamss death and was found guilty in court. She was killed for the crime she didnt do. In the next five chapters you find out about the creatures life and how he learned to speak and read. He tells the story of his life to Victor. In chapters sixteen through twenty the creature finishes the story of his life and asked Victor to make him a female so he could move to the rainforest with her in South America. Victor and a friend Clerval went to London and many other countries. Clerval later left Victor and Victor went to an island in Scotland to work on a female. One night Victor decided he was not going to create the female and tore her body parts apart. After that the creature walked in and said, I will be with you on your wedding day and then left.The next day night Victor left on a boat and threw the body pieces in the ocean. He got back to the Island and was accused of murder. In the last chapters Victor saw the body of Clervals and became sick for many days. When he got home he married Elizabeth and she was killed the first night they were together. Soon after Elizabeths death Victors father died. Victor chased the creature till he himself died in Antarctica. After Victor died the creature disappeared forever. I learned how hard it could be to be different and made fun of. I can apply it in my life because everyone is different and people are often made fun of for being different. I am like Victor because I am also very determined to succeed in life. I wish I could be as brave as Victor was in the story.

Nature of the Traffic Safety Problem in Oman

Nature of the Traffic Safety Problem in Oman Introduction The focus of this paper is to clarify, elaborate and organize emerging perspectives of problem definition. Particular aims are: analysis of malleable nature involving public cases based on the problem definition, determination of common kinds of problem definition as such description posse powerful impacts for policy design and agenda access.Advertising We will write a custom case study sample on Nature of the Traffic Safety Problem in Oman specifically for you for only $16.05 $11/page Learn More In addition, the treatise aims to provide myriad illustrations of persuasive importance of problem definition within political contemporary context. Also, form strategy of investigation, ramification, and elements of the problem definition are addressed. Nature of the traffic safety problem in Oman The analysis of social reality shows that problem definition refers to a political claim which provides solution to such vital policy inquiry. The main aim i s to delineate key problem descriptions with their options. Nature of social problem embraces several dimensions that go beyond causality. Such features may reduce or enhance opportunities of public acts. Problem nature may be analyzed in terms of severity, crisis, novelty, incidence and proximity. Severity is how serious a challenge and its impacts are. For example, if an issue encounters trouble of pubic crowd, magnitude of people will affect public agenda. On the other side, devastating effects of little population may also contribute to a persistent problem. How severity is strong may be a contentious issue because such problem definition is crucial in capturing agenda of the media and public official. Incidence of social problem is a vital dimension which represents affected people such as groups in trouble. Incidence is a debatable issue which intermix existing information and politics. In some cases, the issue is likely to change with time. A problem may be stable, develop, o r decline. Exponential and linear projections are commonly ominous. If accepted to be valid, then it may build intense pressure that is suitable for faster public intervention (Smith Larimer 67-68). New projection of such kind captures space in daily newspapers. For example, troubling forecast on global deforestation, surging traffic challenge experienced in New York due to increased quantity of vehicles’ registration, and issue of declining trends of airline safety are just but a few. Incidence cases have social dimensions that affect human society such as child abuse and poverty issues.Advertising Looking for case study on political sciences? Let's see if we can help you! Get your first paper with 15% OFF Learn More Novelty issue is a trailblazing, unprecedented or novel whose effects draw attention. After some time, a novel issue many wane, and media or public get bored with the matter and thus withdrawn from it. Matters that have never been witnes sed are not easy to be conceptualized since they don’t have familiar resolutions from people. Therefore, when tension emerges, it may be publicized while people expect solution from it, though no consensus may be reached by political system to solve the challenge (Shahalam, 23-24). For example, new drug may be promising to treat serious health challenges like HIV-AIDS. People may be pleased with such invention. However, the drug, that is beneficial, may be risky thus have to be assessed carefully. Critics may encounter such as time consuming and problematic. Every invention that brings practical and ethical significance needs evaluation. Proximity may be illustrated in this debate when an issue impinges interests of an individual(s) within his/her or their locality. Proximity may capture people’s attention and may be expressed politically. The matter’s proponents attempt to promote their base due to individual relevance. Consequently, National Commission; which is concerned with child affairs, unveiled its report based on child poverty in United States. It describes such problem as personal tragedy and also as country’s strategy. Crisis is an aspect that is applied in a condition where resolution is overdue for long time and dire situation persist. National deficit is an issue that is associated with crisis. Death cases in 1986 of two famous athletes due to drug overdose together with emergence of new kind of cocaine changed the drug problem into crisis situation. Emergency is a concept synonymously utilized with crisis (Rochefort Cobb 56-71). Problem of homelessness may define a condition as emergent that needs quick response to provide temporary solutions (shelter provision) instead of long-term comprehensive reforms associated with health care, housing and unemployment. Cause of traffic safety problem in Oman Problem causation defines the origin of the problem. Vital distinction is to determine whether a challenge is impersonal or individual cause. For example, underclass challenge may be attributed to either cultural and economical systems or lack of personal determination. In technological realm, (for example), equipment error or human duties may accounts for failure of Nuclear Plants.Advertising We will write a custom case study sample on Nature of the Traffic Safety Problem in Oman specifically for you for only $16.05 $11/page Learn More Perception of causation is likely to be ingrained in human propensity. When something happens, immediate action is to examine underlying justifications as to why such event occurred. Accidental and intended causes are distinct to one another. Intended causes are human act purposively formed to bring specific impacts. According to public making policy, when an action is thought to be victorious, then it is rational. But if it is not successful, such failure sources are linked to conspiracies. Some problems are simple and particular to a single cause. Others have various influences. Problem definitions based on two ways may predispose political action into various impacts. Channeling the aim into either two or one casual factor(s) is an indication that those who define the problem are willing to make immediate response. More complex policies may be formed to promote prompt response. Policy makers may make foolish interventions when overwhelmed with inadequate knowledge of casual interaction. However, there exist vital exceptions to such common system. Policy makers may engender multi-pronged resolutions and multi-casual justifications among sophisticated attempts and those that posses great capability to create effective support. Catastrophic of crude oil in Alaska is a good experience that counsels the society not to concentrate on personal scapegoats but rather to enhance mechanisms of cleanup and prevention of oil spill including other measurers such as faster spill response strategy and effective tanker design. Charact eristics of the problem population Such problems are individuals and groups problems. This happens in social welfare whose aim intends to provide services and resources to particular target populations. Political interests to execute such determinations depend on the societal views of people who will benefit (Baumgartner and Jones, 2-11). Balance between coercion and assistance based on policy designed depends on how negative or positive such perceptions are.These are vital dimensions for government‘s policy, because any attitudinal axes support to form aggregate impression If a community is unworthy or worthy to get support. Out-group (out-law) individuals and deviants’ members may not get similar consideration to people who have shown public willingness and responsilibity. Threatening and sympathetic populations should be evaluated in the similar way. Such attributes may be used to account for mentally ill, elderly, poor and working persons.Advertising Looking for case study on political sciences? Let's see if we can help you! Get your first paper with 15% OFF Learn More Data of public opinion may also demonstrate favorable attitude of various claimants to be given support in such a society. Current public policy contracts this move. It claims that it is not wise to use restrict resources in supporting disliked or silent people or sex offenders. In fact, States have to provide more for social aide to the AIDS and elderly and disadvantaged victims. Abusers should not be seen as unfortunate people in society. They should be supported without biasness. Possible policy solutions Definitional attempts in policy making develop from problem issues to those who are interested in and influenced by such to involve solution descriptions toward alleviating such challenges. Unless political harmony crystallizes such issues, government may not implement such. This policy emphasizes projective, empirical and scientific matters to assist in determining the impacts and likelihood to obtain desirable outcomems. The most key focus at this level is to generate effectiv e solutions. It is either worse or good impacts of political realm, a nostrum which have not been evaluated and applied in macro-social level. Thus, policy makers only engage in skepticism (guessing game) to choose either restraint or aggressive intervention. This has influenced economic events with important strategies in experienced touted resolutions whose reliabilities are controversial. For example, Nuclear Plants intends to provide reliable and cheap electricity, health programs is focused to enhance better living standards, training and employments aims to counteract dependency level, and recycling process attempts resolve disposal challenge. All these are faced with controversy due to skepticism. Acceptable solution is not an effective action but has to be an act that conforms to an acceptable standard behavior. This is an ethical issue, though it is faced with controversy. For example, Chemical Warfare was brought by war experience in Middle East region. Such weapons were l ethal not only to the targeted enemies but also to military arsenals who used them. Owning lethal weaponry is not acceptable because it is harmful. Acceptability is an ethical issue that enhances new technology. Though, fetal tissue implantation is important in combating nervous problem in human life, it is opposed because such surgery may enhance abortion. It may be implanted in the person’s brain who suffers from Parkinson disease. Policy intervention may be available, agreed and acceptable, but its affordability raises many inquiries. For instance, Policy makers are careful in carrying out financial tasks. People’s demands are increasing with new and existing programs. A funding has provided positive social and education impacts to disadvantaged preschool aged children (Anderson, 45). There is controversy about how much should be funded to serve all children who are eligible. The country is also determined to improve infant mortality, though prenatal service is comp lex and expensive. It is controversial how all such services will be delivered, particularly through which way of funding. Affordability invokes different standards of aims of participants. Finance comparison with various proposed policies, depending on cost estimates and budgetary constraints compared with social and economic costs of failure to act are prevalent. Conclusively, problem definition remains a fundamental aspect in public making policy. It is a political process in enacting legislation, initiation and program design. This paper examines the impacts, origin and elements of problem definition linking this attempt to recent policy enacting progress and future investigation needs. Pubic making policy is based on logical natural consequence. Social problems may be solved through gathering information. Public officials should assess the causes of the problem and to provide solution by effectively enacting new legislation. The strategy is carried out until the challenge is re solved. Empirical proof refutes such claim. This explains that other factors, a part from objective situations, are responsible to particular challenges. Arbitrariness and controversy may affect how a situation is understood. There exist divergent views of significance, origin and effects of any challenge in the communal context. Language usage is critical in analyzing what aspect of any challenge to be evaluated. Anderson, James. Public Policy Making, New York: Wadsworth / Cengage, 2011. Print. Baumgartner, Frank R. and Bryan D. Jones. Agenda and Instabilities in American Politics. Chicago: University Chicago Press, 2009. Print. Rochefort, David and Roger W. Cobb. ‘‘Problem Definition, Agenda Access and Policy Choice.’’ Policy Studies Journal 21.1(1993): 56-71. Print. Shahalam, A, et. al. ‘‘Oman Traffic Safety Case: Traffic Accidents and Potential Causes.’’ National Engineering Conference on Roads 5(2001): 23-24. Print. Smith, Ke lvin B. and Christopher Larimer. The public policy theory primer. Bouldre: West View Press, 2009. Print.

Incite, Incentive, Incent, Incentivize

Incite, Incentive, Incent, Incentivize Incite, Incentive, Incent, Incentivize Incite, Incentive, Incent, Incentivize By Maeve Maddox The first two words in the title, incite and incentive, have been in the language a long time: incite (1483) verb: to urge or spur on incentive (1475) noun: something that arouses feeling or incites to action. The verbs incent and incentivize are later arrivals that currently offend the sensibilities of many speakers: Some neologisms deserve to be throttled, wrapped up in black plastic, and dropped into the deepest crevices of the  Marianas Trench as soon as they are created. Two such words are  incent  and  incentivize. –Writing, Clear and Simple (2007) Does it bug you when you hear a word that’s not really a word–Take this example: incent. I hear this all the time, especially in business. As in, â€Å"What can we do to incent our staff to work harder?† –Edit This Blog (2011) You receive incentives to incentivize you. What do you get when youre incented? Incents? Incention?–Commenter reacting to another reader’s defense of incent. The verb incent, a backformation of the noun incentive, has an OED entry that documents the forms incented and incenting, but none for plain incent. The earliest citation is from 1844: â€Å"Incented by the stupid ambition of an ignorant mother, she thought that the purse of the one was far superior to the heart of the other.† The most recent (1997) identifies incent as not quite standard by enclosing it in quotations: â€Å"Workers need to be ‘incented’ with bonuses, stock options, and dispersed decision-making.† The verb incentivize first appears on the Ngram Viewer in the late 1950s, but doesn’t make much of a showing until the 1980s, when it begins to soar. Since then it has become a staple of business vocabulary. How can health plans incentivize members to take care of their health? Use objective measures to incentivize midlevel providers for increased productivity. FDA outlines plan to incentivize high-quality manufacturing. All of the words in this group derive from Latin incendÄ•re, â€Å"to kindle, set on fire.† An incentive is something that provokes a person to action. â€Å"Incentive pay† is documented from 1943. The noun incentive in the sense of payment to encourage a worker dates from 1948. Some readers object to both incent and incentivize, preferring the phrase â€Å"offer incentives to,† or the verb motivate. Others reject incent, but accept incentivize, arguing that motivate does not have quite the same meaning: There really is a difference between incentives and motivation. What an incentive is â€Å"I am going to pay you to want what I want.† And as long as you pay people to want what you want they do it. The minute you stop paying them to want what you want, they stop. And they are not motivated to do anything. They were just incentivized to do just that. –Clayton Christensen, BBC InBiz podcast, September 6, 2012. Regardless of one’s aversion to the sound of incentivize, railing against it is futile. When a new word is perceived as filling a gap, it will prevail. Incentivize is here to stay, right along with amortize, alphabetize, anesthetize, burglarize, commercialize and all the other -ize verbs we may or may not find pleasing to the ear. Incent, on the other hand, is supremely expendable. For one thing, it is used with the same meaning as incentivize. For another, the sound is so close to incite and incense as to invite misunderstanding. Incite can be used with a neutral meaning, for example, â€Å"to incite interest,† but is usually used in the context of stirring up trouble, as in â€Å"to incite violence.† The verb incense (accent on the second syllable) means, â€Å"to provoke to anger,† as in â€Å"Failure to abide by these requirements could incense an already emotional worker and trigger unnecessary and irksome litigation.† An inattentive listener might misunderstand the motives of an employer who wants â€Å"to incent his workers.† At present, incite isn’t so much as a speck on the Ngram Viewer so it may not be too difficult to ignore it into oblivion. As for incentivize, speakers who can’t bear to utter the word have options: prompt drive motivate inspire stimulate influence encourage offer incentives bribe Want to improve your English in five minutes a day? Get a subscription and start receiving our writing tips and exercises daily! Keep learning! Browse the Misused Words category, check our popular posts, or choose a related post below:16 Substitutes for â€Å"Because† or â€Å"Because Of†List of Greek Words in the English Language50 Synonyms for "Song"

Concept Analysis Research Paper Example | Topics and Well Written Essays - 1500 words

Concept Analysis - Research Paper Example These instructions provide patients with critical information on how to manage themselves in terms of medication, diet and which symptoms should prompt the patient to return back (Lee & Bokovoy, 2005). Issuing of discharge instructions to patients is a key requirement of health care facilities by the health accreditation institutions such as the Joint Commission on Accreditation of Healthcare Organizations-JCAHO (JCAHO, 2007). Despite holding to this requirement, it is widely reported that patients fail to comprehend or remember the discharge instructions. This is contributed by both parties: practitioners failing to elaborate clearly the instructions and patients failing to follow the instructions. This paper is a concept of comprehension that focuses on discharge instructions and how patient’s comprehension of these instructions affects their outcome. Concept of Comprehension on Discharge Instructions Discharge instructions refer to instructions given to patients upon discha rge from hospital. These instructions detail diagnostic information and measures to be taken. As noted by Forster et al. (2004) close to a quarter of patients discharged experienced adverse cases in a span of one month. These events were medication errors, orders/prescriptions filling, confusing discharge instructions, neglect of following unresolved cases and infections. Some of these effects were preventable whereas others called for further treatment probably half of the effects. Moreover, Forster et al asserted that a third of the events were linked with disability (Forster et al., 2004). According to Zavala et al. (2011) 78 percent of discharged patients from emergency department failed to fully comprehend the discharge instructions. However, 20 percent acknowledged they did not understand the discharge instructions. This was achieved from a study conducted in a healthcare facility in Virginia, Reston Hospital Center. This study focused to reach the discharged patients from the facility in order to get their understanding of discharge instructions and its effect. A fifth of the patients interviewed did not understand the discharge instructions based on the medicine described. Additional 9 patients reported worsened and continued symptoms where they were reminded to follow up treatment. A few patients reported their discomfort about the discharge instructions and some did not receive the discharge instructions (Zavala et al., 2011). Understanding as well as memorizing discharge instructions is very challenging. This is associated with several aspects such as discomfort and literacy levels. Relative to discomfort, patients and their surrogates are filled with various discomforts emotionally and physically. More specifically, patients and their surrogates are filled with excitement of leaving hospital. This carries away their attention and thus they are less concerned about the discharge instructions. Additionally, the busy hospital environment during discha rge also causes discomfort to the patient/patient surrogates and distracts their attention to discharge instruction. In such a situation, the busy physicians assume patients understand the instructions and to further complement this health brochures are given. Majority of patients obtain and understand little of these information from the health brochures. This creates great disparity between the reading and literacy level

Linguistic Analysis Essay Example | Topics and Well Written Essays - 1750 words

Linguistic Analysis - Essay Example An analysis of the underlying lexicogrammatical signatures within linguistic corpora(Gilquin et al, 2007: 322) is facilitated through error tagging systems. One example of an error tagging system that is devised by Nicholls is a three-tier system specifying the error domain (the form, grammar, lexis, etc), the category of the error (for instance, whether tense, gender or number) and the word category (adjective, noun, verb, etc), which offers tremendous potential in teaching of English as a foreign language. One of the findings that has emerged from learner corpora is that some linguistic features are common to learners from all foreign language groups, which may be developmental, while some appear characteristic of particular linguistic groups. Riney and Takagi (1999), have highlighted the results of various studies that have examined the correlation between global foreign accent and voice onset time in Japanese EFL speakers. One of the findings was that VOT did not change over time in Japanese speakers of English, suggesting that there may be a phonological similarity between Japanese and English diaphones. While voice onset time might be similar, however, the specific pronunciation of some of the words reveals the distinct differences arising as a result of differences in dialect. Carter and McCarthy(2006) offer the view that spoken grammars have uniquely special qualities that distinguish them from written grammar and these are sometimes elements perceived to be errors in written speech.